FREQUENTLY ASKED QUESTIONS
1. Is CSL ISO 17025:2017 accredited?
We are working closely with Kenya Accreditation Service (KENAS) to achieve ISO 17025:2017 accreditation. Some of the steps we have taken towards achieving accreditation include undertaking ISO 17025:2017 implementers training and ISO 17025:2017 internal auditors training. We have also established a state-of-the-art laboratory according to ISO 17025 standards.
2. Where is CSL located?
3. Is CSL ISO 9001 certified?
Laboratories that conform to ISO 17025:2017 are considered to operate generally in accordance with the principles of ISO 9001. We are working closely with Kenya Accreditation Service (KENAS) to acquire ISO 17025:2017 accreditation.
4. Can I visit your laboratory?
Yes, you are welcome to visit our laboratory. Call us on 0718 823 581 or send us an email on info@claritystdlab.com to book an appointment.
5. What are your prices for tests?
Call us on 0718 823 581 or send us an email on info@claritystdlab.com to discuss your testing requirements before we prepare a quotation. At CSL, we offer more than testing services but also professional opinions and interpretations of results.
6. Do you offer Conformity Assessment?
We do not offer conformity assessment. However, we offer professional opinions and interpretations of test results to ensure that your product meets market requirements.
7. Why should I give CSL business?
CSL offers highly personalized service that includes testing and interpretation of results. Our staff are highly knowledgeable in their respective fields of testing and undergo constant capacity building in order to be able to meet the ever-changing requirements of industry regulators. We strive for short turn-around times from the moment when we receive your samples to the point of delivery of results. We are available to go the extra mile to offer you professional opinion on the test results.
8. What value does CSL bring to my business?
At CSL, we are committed to ensuring that your product meets the highest international standards. We ensure that your product is good for human health and is trusted by consumers.
9. Do you provide on-site testing services?
Yes, we do provide on-site testing services. Call us on 0718 823 581 or send us an email on info@claritystdlab.com to discuss further on how we can assist you.
10. How fast can you turn my project around?
At CSL, we understand that time is money, and we strive to deliver quality results and value-added services in a timely fashion. Our lead times are negotiable, depending on your needs.
11. Are your laboratory analysts certified?
CSL maintains a robust training program to meet or exceed requirements outlined by the Kenya Accreditation Service (KENAS) and other regulatory bodies. Our staff regularly attend training courses to improve their competence. Our staff have been certified by KENAS to offer testing and internal audit services according to ISO 17025:2017.
12. What standards do you test to?
Our staff use verified methods and procedures for all laboratory activities, and where appropriate, for evaluation of measurement uncertainty as well as statistical techniques for analysis of data.
13. Can you help me interpret the test results?
CSL provides comprehensive and easy-to-interpret reports. Our staff are always available to provide professional opinion and interpretation of test results.
